Hey guys I am new here and have a few questions. We have an M2 that we are having problems plugging at the bottom of the chain that is under the cylinder, the bean straw is tuff and is carrying around as the chain goes back down and around. Is the straw suppose to hit that chain after the beater throws it from the cylinder or is it suppose to clear that chain and land on the main chain going back? Ours is not clearing that chain so is that beater going fast enough? Also we are plugging the cylinder once and awile, we have the filler plates in between the rasp bars would it help if they came out? We are running a 20' head if this helps. Sorry for all the ? but your help would be greatly appreciated! Thanks